The latest news and information for members.
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MANDATE To support Vancouver's tourism industry in developing their experiences, and promoting Vancouver in target Canadian, US, and international markets. MISSION To responsibly rebuild a sustainable visitor economy to $13B by 2026. PURPOSE To transform our communities and our visitors through the power of travel.
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DESTINATION VANCOUVER QUARTERLY PROGRESS REPORT (QPR) - Q4 2021
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To keep you updated on the work that we're doing as Team Vancouver, we have created a new Quarterly Report that highlights initiatives and resources to support your business, led by our team.
The Q4 2021 QPR is now available on our Extranet under "Reports".
We would love to hear your thoughts about our new report, please take one minute to complete our feedback survey.
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DESTINATION VANCOUVER NEWS
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We're Hiring!
Are you, or is someone you know, looking for a career in a destination management and destination promotion organization? Destination Vancouver wants to meet dynamic, ambitious, collaborative and fun individuals to join our high performing team.
As industry leaders, our job is to promote the tourism industry in Metro Vancouver and generate business for our members through strategic, innovative and sustainable sales and marketing initiatives.
Destination Vancouver is committed to fostering an environment that is diverse and inclusive of people from all backgrounds, passions and interests and we invite applications from all qualified candidates. We are dedicated to providing an atmosphere free from barriers in order to promote diversity, equity and inclusion. Consistent with our values, we celebrate and welcome the diversity of all Team Members, volunteers, stakeholders, members, external contractors and partners.
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Welcome to the Team!
We are very pleased to announce that Matt Taylor has joined Destination Vancouver as Manager of Visitor Services! Prior to joining Destination Vancouver, he led Rocky Mountaineer's guest care programs.
Matt is originally from Tasmania, Australia, where he led and managed the Tasmanian Travel and Information Centre and oversaw a team of 40 staff and 100 volunteers. He describes himself as “an ‘outside the box’ type of thinker, an experienced manager of all things guest focused. From running a complex day to day operation to presenting key findings from an end-to-end customer journey mapping analysis, he is a capable leader, educator, and doer.
Please welcome Matt to Team Vancouver!
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Destination Vancouver Welcomes BCIT Student Interns
Destination Vancouver is committed to supporting future leaders in our industry and is delighted to be hosting four Tourism Management students from BCIT for their Internships. The students are in their final term of study and BCIT’s Tourism Program provides students with exposure to professional work environments. This is a wonderful opportunity for us to provide the students with hands-on experience. Industry support of work experience programs are an important part of creating the next generation of tourism professionals. The internships run from March 28 to May 20, 2022. We enthusiastically welcome Geoffrey, Neil, Sehaj and Stella!
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INDUSTRY NEWS
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Destination Vancouver and Capilano University Launches Unique Event Legacy Research Study
A new partnership between Destination Vancouver and Capilano University marks the launch of a unique course of research designed to quantify the tangible and intangible impacts, benefits and legacies associated with Vancouver’s role as host city for international conferences, congresses and events.
Partnership between industry and university research team will create a framework of best event legacy best practices, designed to increase overall sustainability of global tourism sector through societal impacts from the events industry.
Research findings will be shared with members of the BestCities Global Alliance – a collection of 11 destinations that are noted to be among the best in the world, in terms of attracting events such as international congresses and sharing industry knowledge. Vancouver is a founding member of the BestCities Global Alliance. The city will host the BestCities Global Forum in December 2022, where an update on the research will be shared with member cities.
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OPPORTUNITIES FOR MEMBERS
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New Spring Campaign – Submit Your Special Offers
As we head into peak season with the return of travel and cruise, we want you to be involved in Destination Vancouver's new campaign.
Our spring campaign, launching in April, will promote Vancouver to BC, Alberta, and Ontario audiences, as well as to Washington State.
We invite our attraction, event, sport, hotel, culinary, wellness, and arts & culture members to share new or updated special offers for this promotion, by emailing our Marketing Agency. These could include offers such as discounts, value-add, third night free, or any offer that encourages a sense of urgency (such as inclusive of event tickets), greater spend (through incentive activity consumption), or longer stay (through rewards or savings). Full-day and multi-day touring and sightseeing product is also encouraged, particularly for experiences that are themed around wellness, culinary, arts and culture, and anything quintessential Vancouver.
When submitting a new or updated offer, please provide:
- Offer name
- One-sentence offer description
- Photo
- URL
- Offer expiration date (if applicable)
If you have spring-themed products or experiences, please send that information as well. More to come on specific campaign concepts and themes. Please also ensure your member listings are up-to-date, including the COVID-19 Amenity updates (via the Member Extranet).
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St. John Ambulance making progress within lifesaving AED program
First aid charity St. John Ambulance BC & Yukon is continuing to grow their impact in the space of empowering public safety with their Start Me Up BC program. The program, which launched in early 2021, aims to install 1000 publicly accessible automated external defibrillator (AED) stands across the province to help people like you save lives from sudden cardiac arrest.
Since launching, St. John Ambulance has placed 14 stands. Areas of the stands include transit stations, parks, workplaces, community centres, and more. Each stand comes with an AED, a first aid kit, and a naloxone kit.
To learn more about Start Me Up BC or to help place a stand, visit startmeupbc.ca or contact leanne.strachan@sja.ca. To ensure you’re ready to respond to public emergencies, register for CPR and AED training at sja.ca/first-aid-training.
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BUSINESS RESOURCES & ADVOCACY
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NEW TRAINING PROGRAM: Safer Spaces: Creating Sexual Harassment Free Workplaces in BC’s Tourism and Hospitality Industry
Go2HR has announced the launch of their first online training course, as part of their Safer Spaces initiative. Their aim is to raise awareness about and help prevent sexual harassment in the workplace. The online training course is now live and open for registration.
Safer Spaces: Creating Sexual Harassment Free Workplaces in BC’s Tourism and Hospitality Industry is a free online course that supports employers and supervisors in creating workplaces that are free from sexual harassment.
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RECENTLY PUBLISHED STORIES
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Celebrate spring with the Vancouver Cherry Blossom Festival. Inspired by the Japanese cultural tradition of flower viewing, the festival organizes community-building events to enjoy the blooms.
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North Vancouver’s craft beer scene is booming, with a dozen breweries calling the North Shore Home. This self-guided tour visits six of them on a 6.5 km-long route that is easy to walk or bike.
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Bowen Island’s Crippen Regional Park makes a perfect day trip from Vancouver since it’s easy to access as a walk-on passenger on the ferry from Horseshoe Bay. Go for a hike, bring a picnic, or just admire the views. Use our guide to plan your trip.
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DESTINATION VANCOUVER MEMBER EVENTS
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Member Mixer - Revival (Event Full)
Thursday, April 28, 2022 | 4PM - 6PM | 'The Roof', Fairmont Hotel Vancouver
Destination Vancouver is excited to partner with the Fairmont Hotel Vancouver to celebrate the revival of tourism in Vancouver. After a two-year hiatus, the Member Mixer returns! Meet, and mingle with, your industry colleagues in 'The Roof' of the Fairmont Hotel Vancouver. This event is now full! You can join the waitlist. Please use your unique "You're Invited" email invitation to register. Walk-ins are not accepted.
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Coming Soon...
119th Annual General Meeting | Thursday, May 19, 2022 | 3PM | Granville Island Stage
Nooner At The Nat | Friday, June 03, 2022 | 12PM | Nat Bailey Stadium
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Meetings & Conventions – Generating Business in Today's World
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April
MPI Northern California Chapter Annual Conference & Expo
Bay Area Sales Calls
April 4 – 7, 2022 | San Francisco
MPINCC ACE is a gathering of hospitality and meeting industry professionals for an annual tradeshow, education and networking. The event brings together association, convention and corporate meeting planners and their hospitality partners. This trip will also include appointments with high priority clients and industry partners.
Owen Chiu will be leading the team on behalf of Destination Vancouver, joined by the Vancouver Convention Centre, Pinnacle Harbourfront Hotel & Fairmont Hotels & Resorts.
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Canadian Society of Association Executives Ottawa-Gatineau Tête-à-Tête
April 6, 2022 | Ottawa
Association and not-for-profit leaders, meeting and event planners, and government procurers from across the country attend this event. Destination Vancouver is a sponsor. We will also be participating in Ottawa Meet Week, a lineup of meeting and association industry events hosted that week. Michael Drake and Michelle Taylor will be leading the team on behalf of Destination Vancouver.
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MPI Chicago Area Chapter Industry Xchange
April 7, 2022 | Old Post Office Chicago | Virtual option available
In partnership with local industry chapters such as PCMA GMC, SITE Chicago, Destination Reps, IAEE Midwest, NACE, EDPA Midwest, and ILEA. IX provides new perspectives on key trends and issues facing the meetings industry today through thought-provoking keynotes, educational learning labs, and lively networking opportunities. Lacy Hawley will be leading the team on behalf of Destination Vancouver. Destination Vancouver will be sponsoring the CSR activation.
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SITE (Society for Incentive Travel Excellence) Global Conference
April 20-23, 2022 | In-person Dublin, Ireland
SITE is a professional association of 2,500 members located in 90 countries, working in corporations, agencies, airlines, cruise companies and across the entire destination supply chain. Each year the global conference brings the SITE community together to learn, grow, share and celebrate the incentive industry. Vancouver very successfully hosted this event in January 2020 with record attendance. Destination Vancouver is a partner/sponsor at the 2022 conference along with Destination Canada Business Events and Cantrav. Dave Gazley will be leading this initiative on behalf of Destination Vancouver.
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Cvent CONNECT
April 11 – 14, 2022 | Las Vegas, NV
Cvent CONNECT brings together meetings, events, and hospitality professionals to evolve and inspire their meetings and event programs, and put cutting-edge strategies into practice. Destination Vancouver will be managing a one-to-one diary appointment at Cvent CONNECT. Owen Chiu and Lacy Hawley will be leading the team on behalf of Destination Vancouver, joined by the Westin Bayshore & Pinnacle Harbourfront Hotel.
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MPI the Event
April 28-30, 2022 | Toronto
Since April 2018, three Meeting Professionals International (MPI) Chapters (Toronto, Ottawa, and Montreal/Quebec) have partnered together to host this event which includes cutting-edge education and networking opportunities.
Michael Drake and Michelle Taylor will be leading this initiative on behalf of Destination Vancouver.
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ConferenceDirect Forum
April 25 – 28, 2022 | Las Vegas, NV
CD Forum brings together Corporate Meeting Planners along with the CD Associates they work with for two days of education and networking. Preferred Industry Partners (hotels, CVBs and vendors) have an exclusive opportunity to engage with these esteemed groups. For more information, please email JJ Wills: JJ.Wills@conferencedirect.com
Lacy Hawley will be leading this initiative on behalf of Destination Vancouver.
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MAY
Helmsbriscoe Annual Business Partner’s Conference
May 9 – 12, 2022 | Las Vegas, NV
The highly anticipated 2022 ABC will focus on fostering connections, celebrating our collective success, and building business, allowing you to establish or build upon relationships with our HelmsBriscoe Associates and industry leaders. Owen Chiu will be leading this initiative on behalf of Destination Vancouver.
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SITE Texas Tech Summit
May 18 - 22, 2022 | Punta Cana, Dominican Republic
The 2022 Tech Summit is committed to providing education and real-life application of the latest technology trends that are relevant to our industry. Owen Chiu will be leading this initiative on behalf of Destination Vancouver.
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